§10.2 · APPLYING · 5 MIN READ · EDITION 1.0
Root-cause and corrective-action support
Retrieval over closed investigations and field lessons can strengthen a root-cause investigation without replacing the investigator's judgement.
The value is in surfacing prior, relevant cases quickly; the investigator still forms and tests the causal hypothesis and owns the corrective action.
Citations to the exact prior case and evidence location let the investigator verify relevance rather than trust a summary.
PUT THIS INTO PRACTICE
- 01Cite the exact prior case and evidence location.
- 02Keep the investigator as the hypothesis owner.
- 03Feed closed investigations back into the retrieval corpus.
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§10.2 · Edition 1.0 · Root-cause and corrective-action support